Activity instructionSmall groups discuss and share one example.
LO1 CheckAssessment
Check your learning
Identify at least TWO common signs of workplace stress.
Sign 1
PhysicalMentalEmotional
Sign 2
PhysicalMentalEmotional
Success criteriaParticipant identifies at least TWO appropriate common signs of workplace stress.
Module 1 recap
Stressor→Notice the sign→Identify the category→Build awareness
LO1 achieved ✓Next · 15-minute break
15minute break
PauseRefreshReturn
NextModule 02 · 45 minutes
Mindful Sound & Relaxation
Pause → Listen → Notice → Relax
02Module · 45 minutes
Mindful Sound & Relaxation
Pause→Listen→Notice→Relax
LO2
By the end of this module, participants will be able to:
Demonstrate ONE simple mindful relaxation technique using sound awareness.
Present-moment awareness
What is mindfulness?
Mindfulness is paying attention to what is happening in the present moment with awareness.
Instead of immediately reacting, we first notice —
We noticeNowWhat is happening in this moment?
Sounds
Thoughts
Feelings
Physical sensations
Our surroundings
Key messageMindfulness begins with present-moment awareness.
Attention, not analysis
What is sound awareness?
Sound awareness means intentionally bringing our attention to sound and noticing our
experience as we listen. We can notice —
BeginningWhen does the sound begin?
QualityWhat do we notice about the sound?
ChangeHow does the sound change?
FadingWhen does it become softer?
SilenceWhat do we notice after it ends?
Key messageWe are not trying to analyse the sound.We are practising attention.
Listening with awareness
Sound as a point of attention
1Sound begins
2Bring attention to the sound
3Notice how it changes
4Follow it as it fades
5Notice the quiet moment afterward
◄When attention wanders · return to listening
Key messageWhen attention wanders, simply return to listening.The goal is awareness — not perfect concentration.
Definition
What is a singing bowl?
Sustained tone · vibration
A singing bowl is a bowl-shaped instrument that produces sustained tones and
vibrations when it is gently struck or played around the rim.
In this programme it is introduced as a simple tool for
Sound awareness
Bringing attention to sound
Focused listening
Following sound as it changes
Mindful relaxation
Creating an opportunity to pause and notice
Key messageOur focus today is mindful listening and workplace well-being.
Singing bowl
Basic background
Singing bowls are commonly associated with Himalayan and Asian contemplative
traditions and are also used today in various relaxation and mindfulness settings.
For this workplace programme, our focus is practical.
Key messageToday we are learning a simple sound-awareness practice, not a sound-healing
certification technique.
Our practical focus
Sound
Listening
Awareness
Relaxation
Materials
What are singing bowls made of?
Singing bowls may be made from different materials.
Type 01
Metal singing bowls
Commonly made using metal or metal alloys.
Type 02
Crystal singing bowls
Commonly made using quartz-based material.
Different bowls may produce differentTonesResonanceVibrations
Key messageFor today's practice, the important skill is not identifying every type of bowl.The focus is how we listen and notice.
From contact to silence
How does a singing bowl produce sound?
Stage 01
Gentle contact
The mallet makes contact with the bowl.
→
Stage 02
Vibration
The bowl vibrates.
→
Stage 03
Resonance
A tone can be heard.
→
Stage 04
Fading
The sound gradually becomes softer.
ContactSilence
Key messageSound begins with vibration and changes over time.
Technique
Gentle strike vs rim playing
1Gentle strike
A suitable mallet gently contacts the bowl.
ResultA clear tone begins and gradually fades.
2Rim playing
A suitable mallet is moved gently around the rim.
ResultThe bowl can produce a more sustained tone.
RememberGentleControlledComfortableForce is not necessary.
Safe & appropriate use
Comfort comes first
Do
Keep the volume comfortable
Use gentle and controlled movements
Give participants personal space
Explain before producing sound
Allow participants to sit comfortably
Respect participant choice
Avoid
Sudden very loud sounds
Playing very close to someone's ears
Forcing participation
Creating unnecessary discomfort
Key messageSafe practice begins with participant comfort and choice.
The mindful sound process
Pause → Listen → Notice → Relax
1
Pause
Stop for a moment and settle your attention.
2
Listen
Bring your attention to the sound.
3
Notice
Notice the tone, vibration, changes and fading sound.
4
Relax
Remain comfortable as the sound gradually fades.
RememberNothing to force. Simply listen and notice.
Trainer demonstration
Watch the process
Anna demonstrates
Pause
Listen
Notice
Relax
While observing, notice
How the bowl is handled
How the sound begins
How attention follows the sound
How the sound is allowed to fade naturally
Participant taskObserve first. Practice next.
LO2 CheckGuided practice
Now you try
Step 1Pause and settle your attention.
Step 2Listen when the sound begins.
Step 3Notice the sound as it changes and fades.
Step 4Remain comfortable and relaxed.
Trainer observation
Participant pauses
Participant listens attentively
Participant notices / follows the sound
Participant completes the process appropriately
Success criteriaParticipant demonstrates ONE simple mindful relaxation technique using sound awareness.
By the end of this module, participants will be able to:
Identify ONE practical action to manage stress and support positive interaction at work.
Definition
Positive workplace interaction
Positive workplace interaction means communicating and responding to others in ways
that support —
Respect
Understanding
Cooperation
Constructive communication
It does not mean that everyone must always agree.
Key messageWe can communicate differences while remaining respectful and constructive.
Why does it matter?
Pressure can affect communication
When we are under pressure, we may become
Less patient
More reactive
Easier to misunderstand
Less attentive to others
Awareness gives us an opportunity to choose our response.
Simple process
Pressure
Notice
Pause
Choose how to respond
Key messageHow we respond can influence the quality of the interaction.
Three simple behaviours
Appreciate → Listen → Respond respectfully
Behaviour 01
Appreciate
Recognise a positive contribution.
Behaviour 02
Listen
Give full attention before responding.
Behaviour 03
Respond respectfully
Use calm and constructive language.
Key messageSmall communication behaviours can make workplace interaction more constructive.
Behaviour 01 of 03
Appreciate
Recognise something positive or helpful.
Instead of focusing only on what went wrong, notice what can genuinely be acknowledged.
Key messageGenuine appreciation helps people feel recognised.
Examples
Say“Thank you for letting me know early.”
Say“I appreciate you completing this quickly.”
Say“Thank you for helping the team.”
Behaviour 02 of 03
Listen
Give the other person attention before responding.
Practise
Allow the person to finish
Listen to understand the message
Avoid unnecessary interruption
Clarify when needed
Instead of“No, that's not what happened.”
Try“Let me understand what happened first.”
Key messageListening does not mean agreeing. It means understanding before responding.
Behaviour 03 of 03
Respond respectfully
Use calm and constructive language.
Reactive responseMore constructive response“You always give me things at the last minute!”→“I understand this is urgent. Let's look at what needs priority.”“This is not my problem.”→“Let's clarify what support is needed.”
Key messageWe can be clear and respectful at the same time.
Activity
Workplace scenario
What would you do?
The situation
You are already managing several urgent tasks. A colleague approaches and says —
They say
“Can you finish this for me today? I need it urgently.”
You notice yourself becoming frustrated.
How could you use
Appreciate→Listen→Respond respectfully
Possible response
Appreciate“Thanks for letting me know this is urgent.”
Listen“Can you explain what needs to be completed today?”
Respond respectfully“I'm managing two urgent tasks now. Let's decide which item should take priority.”
Activity
Pair practice · Role play
Let's practise
Work with a partner.
Person A
Employee already under pressure.
⇄Then switch roles
Person B
Colleague requesting urgent assistance.
Practise 1Appreciate
→
Practise 2Listen
→
Practise 3Respond respectfully
⇄Switch roles
Debrief“What changed when the response became calmer and more constructive?”
Take it back to work
One practical action
Think of ONE practical action you can use when you notice workplace pressure.
Examples
Notice my stress signs earlier
Pause before responding
Listen fully before answering
Use respectful language
Recognise a colleague's contribution
Use mindful sound awareness during an appropriate pause
My practical action
“At work, I will.”
This is a practical reflection — not a SMART Action Plan.
LO3 CheckAssessment
Check your learning
Identify ONE practical action to manage workplace stress
and/or support positive workplace interaction.
My action
Success criteriaParticipant identifies ONE appropriate and practical workplace action.